Here is an excellent article written by the president and CEO of the Dayton, Ohio Better Business Bureau. She addresses many of the very things we have always suggested; CALL THE BBB!
Like many home services providers, air duct cleaning has its share of scoundrels. Whether you are planning on hiring a carpet cleaner or an air duct cleaner or a vinyl siding installer, check them out!
We recommend visiting Duct-911.com to contact an air duct cleaner in your area. Click on the map and then select your state. Although it is a relatively new website, already there are several pre-screened air duct cleaners, with more contractors signing up every day.
Donna Childs: Don't get cleaned out by phony air duct cleaners
Sunday, May 06, 2007
With the growing concern of home air quality, more companies are offering air duct cleaning. Many place ads or coupons in newspapers or send them by mail offering rock-bottom prices to clean air ducts.
If you see air duct cleaning ads for $69.95 to $99.95, know that you cannot get your air ducts cleaned for that price. The ad is to hook you into letting the company come out. Then, they run up your bill, sometimes saying the $69.95 is for a limited number of air ducts or other tricks.
The Better Business Bureau gets calls and complaints about a few companies misleading customers with false advertising. The consumers say their bills total up to $1,000 once the employee has completed the service.
It's outrageous to expect to pay MAYBE $100 and end up with a bill in the hundreds or thousands with air ducts that haven't been cleaned.
If you need your air ducts cleaned, be sure to know who you're doing business with. There are a few trustworthy air duct cleaning services in our area. The Better Business Bureau offers this advice to help you find one:...
Donna Childs is the president and CEOof the Dayton Better Business Bureau.
